How to Whitelist an eMail Address

Does a newsletter you’ve subscribed to keep going to spam or the promotions folder? Here’s how to fix that problem: whitelist the email address!

How to Whitelist an eMail Address with Gmail

  • Open the email
  • Click on the three dots (More) next to the “Reply” button
  • Click on “Add [sender] to Contacts List”
  • Select “Filter messages like these”
  • At the bottom of the search window, click “Create filter with this search”
  • Check the box that says “Never send it to Spam”

How to Whitelist an eMail Address with Outlook

  • Open the email
  • Right-click on the sender’s name, and click “Add to Outlook Contacts”
  • Click “Save”
  • On the Tools menu, click “Options”
  • On the Preferences tab, under E-mail, click “Junk E-mail”
  • Click the Safe Senders tab
  • Select the “Also trust e-mail from my Contacts” check box

How to prevent emails from ending up in the Promotions tab in Gmail

You may have trouble finding an email (and responding to a limited time offer!) when it ends up in your Promotions tab. To prevent this, follow these instructions…

  • Look for the email in the Promotions tab, then drag and drop it into the Primary tab.
  • When the message asks if you would like to do this for future messages from this sender, select “Yes”.
  • Now, those emails will always go to your primary inbox.
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