Does a newsletter you’ve subscribed to keep going to spam or the promotions folder? Here’s how to fix that problem: whitelist the email address!
How to Whitelist an eMail Address with Gmail
- Open the email
- Click on the three dots (More) next to the “Reply” button
- Click on “Add [sender] to Contacts List”
- Select “Filter messages like these”
- At the bottom of the search window, click “Create filter with this search”
- Check the box that says “Never send it to Spam”
How to Whitelist an eMail Address with Outlook
- Open the email
- Right-click on the sender’s name, and click “Add to Outlook Contacts”
- Click “Save”
- On the Tools menu, click “Options”
- On the Preferences tab, under E-mail, click “Junk E-mail”
- Click the Safe Senders tab
- Select the “Also trust e-mail from my Contacts” check box
How to prevent emails from ending up in the Promotions tab in Gmail
You may have trouble finding an email (and responding to a limited time offer!) when it ends up in your Promotions tab. To prevent this, follow these instructions…
- Look for the email in the Promotions tab, then drag and drop it into the Primary tab.
- When the message asks if you would like to do this for future messages from this sender, select “Yes”.
- Now, those emails will always go to your primary inbox.
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